Job Title: Claims Handler

Location: Mansfield – Hybrid (1 day WFH)

Salary Guide: circa £30,000 + Benefits

Company Overview: Our client is an industry leading Insurance business who specialises in offering tailored Insurance advice to a diverse book of commercial clients.

Job Summary: We are looking for a Claims Handler to join our client’s team. The role is responsible for managing a portfolio of client claims, providing support and guidance to clients, and ensuring that they get the maximum benefit from our services.

Responsibilities:

• Discussing new claims enquiries from clients, determine whether cover is in place and report to insurers on the clients behalf or advising them on how to make a claim.
• Handling existing claims for clients from start to finish.
• Reviewing ongoing claims for clients with a view to getting these finalised and settled.
• Ensuring all claims information is updated on our client’s in-house system.
• Negotiating with insurers, Loss Adjusters, and other third parties.
• Liaising with internal Account Handlers and Executives to gain in-depth understanding of clients where necessary.

Qualifications and Experience

• Previous experience in a claims handling role (Desirable), ideally in the financial services or related industry.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with clients.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work for a leading provider of financial services.
• Chance to make a real difference to the success of our clients.
• Supportive and collaborative work environment.

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