Role: Receptionist / Front of House

Location: Malvern

Salary: Up to £25,000 per annum + monthly personal bonus (typically £2,000-£4,000 annually) + benefits

Status: Full-time, permanent, Monday to Friday (office hours)

Do you thrive on making visitors feel welcome and have a knack for solving problems with a smile? Are you eager to learn, adaptable, and always willing to go the extra mile? If so, join our client’s team as a client facing Receptionist role in Malvern!

A perfect fit for:

• Recent retail, hospitality or leisure sector professionals seeking a structured 9-5 role with transferable meet-and-greet skills, offering professional development opportunities.
• Experienced administration or front-of-house/receptionist individuals looking for a fresh challenge.

About the role:

Our client seeks a friendly and professional Front Desk Receptionist to be the face of their business. This vital role requires exceptional customer service and a talent for keeping things running smoothly.

Responsibilities:

• Warmly greet clients and visitors.
• Answer and direct phone calls efficiently.
• Schedule appointments and manage the appointment calendar.
• Verify information and process paperwork accurately.
• Collect and process payments securely.
• Maintain client confidentiality.
• Assist with administrative tasks, including filing, faxing, and data entry.
• Keep the reception area clean and organised.
• Communicate professionally and courteously.
• Handle inquiries and resolve concerns promptly and effectively.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Supportive and friendly team environment.

Sound like you?

If you’re a motivated and friendly individual with a passion for excellent customer service, we encourage you to apply for this Front Desk Receptionist position in Malvern!