Role: Customer Service Sales Advisor

Location: Tamworth (this is an office based role)

Salary Guide: £25-26,000 + Personal Bonus + Benefits (OTE £28-30k)

Working Pattern: Monday – Friday 8am-5pm role

** Please note that this role may require one Saturday morning shift per month, not currently a requirement but may be required in the future (overtime pay for this extra shift) **

Are you a friendly and outgoing person who enjoys helping others are you happy on the phone (incoming calls)?

Are you looking for a a nice mix of sales and customer service role in a really good and friendly working environment?

If so, we want to hear from you!

We are looking for a Customer Service Sales Advisor to join our clients growing team. The ideal candidate will have excellent customer service skills and be able to provide a high level of support to our customers whilst having at sales mentality and be target focussed to maximise bonus.

Responsibilities:

• Answering and responding to customer inquiries via phone, email, and social media
• Resolving customer issues in a timely and efficient manner
• Providing information and advice on our products and services
• Promoting our products and services to new and existing customers
• Maintaining and updating customer records
• Other administrative tasks

Skills and experience required:

• Excellent customer service skills
• Strong communication and interpersonal skills (all via phone)
• Ability to work independently and as part of a team
• Ability to prioritize and manage workload effectively
• IT proficiency

Benefits:

• Competitive salary
• Personal bonus
• Comprehensive benefits package
• Really good and friendly working environment
• Opportunities for professional development

We look forward to hearing from you!

#INDSJ